0300 300 0046     Monday-Friday 09:00 – 16:00. 

Care is primarily delivered on a one-to-one basis with a named physiotherapist and can be delivered via Telephone, Video or Face to Face Consultation.  Care may be provided through a class-based format where this is considered to offer greater potential for improvement. In addition to registered staff the delivery of care is also supported by physiotherapy technical instructors.

When you call please make sure you:

. Have your NHS number and mobile/home number available

. Inform us if you have any communication barriers.  We will then work with you to make appropriate arrangements

This is NOT appropriate for treatment in your home, under 16 year olds, breathing problems, continence issues, stroke or other neurological conditions.  Please see a GP if this is the case.

When You Call: You will speak to the Booking Centre who will agree a time and date for your telephone appointment

During The Appointment: A physiotherapist will call you and ask you about your symptoms and medical history. This may take up to 30 minutes.  Please make sure that you have a list of your medication

Further Appointments: If the physiotherapist feels a further appointment is required, this will be discussed

Further information can be accessed by clicking here